111q's Terms and Conditions

By using the 111q website and platform, you agree to these Terms and Conditions. These terms constitute a legally binding agreement between 111q and its members. If you disagree with any part of these terms, please refrain from using 111q.

111q is an online betting and gaming platform built specifically for users in Bangladesh. These terms and conditions have been prepared in accordance with applicable Bangladeshi law and may be updated from time to time.

To create an account and place bets at 111q, you must meet the following requirements:

• You must be at least 18 years old. A national ID card or passport may be required as proof of age.
• You must play under your own name and from your own account. Betting on behalf of others is strictly prohibited.
• All information provided at registration must be truthful, accurate, and up to date.
• Online gaming must be legal in the country or region you are accessing the platform from.
• You are of sound mind and are using the platform entirely of your own free will.

111q reserves the right to verify the information provided at registration. If any information is found to be false or incomplete, the account may be terminated and any funds forfeited.

Each individual may hold only one account on 111q. Creating multiple accounts is strictly prohibited, and if detected, all associated accounts will be closed immediately.

• Keep your account password and login details strictly confidential. Do not allow anyone else to access your account.
• If you notice any suspicious activity on your account, report it to 111q support immediately.
• You are responsible for all activity that takes place on your account. 111q will not be liable for any unauthorized use.
• To update your account information, contact the support team — identity verification will be required.
• 111q may apply an inactivity fee to accounts that have been dormant for an extended period.

Deposits and withdrawals at 111q are easy via bKash, Nagad, and Rocket. The following rules apply to all financial transactions:

• Minimum deposit and withdrawal amounts are subject to the limits set on the platform.
• Account verification (KYC) must be completed before any withdrawal can be processed.
• Only payments from accounts registered under your name are accepted. Payments from third-party accounts will not be processed.
• Withdrawals are typically processed within 1–24 hours. Additional time may be required if verification is needed.
• If suspicious transactions or money laundering activity is suspected, 111q may freeze the transaction and conduct an investigation.
• Bonus funds cannot be withdrawn before the wagering requirements have been met.

111q strictly follows anti-money laundering (AML) policies. 111q reserves the right to report unusual or suspicious financial activity to the relevant authorities.

Please read the following rules carefully before placing bets at 111q. These terms and conditions apply to all forms of betting — Sports Betting, Live Casino, jackpots, and beyond.

• Once a bet is confirmed, it cannot be cancelled unless 111q initiates the cancellation.
• Bets may be voided if incorrect odds are displayed due to a technical error.
• If a match or event is cancelled, bets are generally refunded.
• If your internet connection drops during live betting, any bets already confirmed in the system will remain valid.
• Placing unusually large bets on the same event or attempting to exploit system vulnerabilities may result in account termination.
• Maximum bet amounts vary by event and market, and may be changed by 111q at any time.

111q regularly offers various bonuses and promotional deals. Each offer comes with its own terms, which are detailed on the offer page. General bonus conditions include:

• The welcome bonus is available to new members only and can be claimed once.
• To withdraw bonus funds, the specified wagering requirements must be fulfilled.
• Bonuses not used within the specified time period after being credited will expire.
• Multiple bonuses cannot be active at the same time unless stated otherwise in the offer's terms.
• Any attempt to abuse or fraudulently claim bonuses will result in account termination if detected.
• Cashback offers are calculated on net losses only.

111q reserves the right to modify, suspend, or cancel any bonus offer at any time. For full details on bonuses, visit Bonus Page View.

Any of the following activities constitutes a direct violation of 111q's terms and conditions and may result in account termination:

• Registering with false information or committing identity fraud.
• Creating multiple accounts or using another person's account to claim bonuses.
• Engaging in money laundering or any other illegal financial activity.
• Participating in match fixing or manipulating the outcome of any event.
• Betting using bots, scripts, or automated software.
• Exploiting technical vulnerabilities or bugs in the platform.
• Harassing or threatening other members.

111q takes the protection of your personal information seriously. Details provided at registration are used solely for account management, identity verification, and relevant communications.

• Your information is never sold or rented to third parties.
• Information may be disclosed to authorities where required by law.
• All data is protected with SSL encryption.
• If you wish to view or delete your personal data, please contact support.

For more details, visit our Privacy Policy Read.

111q believes betting should be a source of entertainment, not addiction. We encourage every member to play responsibly. To support this, 111q keeps the following features available at all times:

• Deposit limit: Set daily, weekly, or monthly deposit limits.
• Loss limit: Betting will automatically stop once a set loss limit has been reached.
• Cooling-Off: Temporarily suspend your account for a set period.
• Self-Exclusion: For an extended break, permanently close your account.
• Reality Check: You will receive periodic reminders showing how much time and money you have spent.

To learn more about responsible gaming, visit Responsible Play View the page.

You can close your 111q account at any time through the support team. However, 111q may also suspend or close an account on its own initiative in the following circumstances:

• Violating these terms and conditions.
• Where identity verification fails or false information has been provided.
• Where suspicious or fraudulent activity is detected.
• By court order or government directive.
• In cases of prolonged inactivity.

How any remaining balance is returned upon account closure depends on the reason for closure. Verified balances are generally refunded; however, balances may be forfeited if the account was closed due to prohibited activity.

111q reserves the right to amend, add to, or remove any part of these terms and conditions at any time. Members will be notified of significant changes via email or a platform notification.

Continuing to use the platform after any changes have been made will be taken as your acceptance of the updated terms. It is therefore advisable to check this page regularly.

For any questions or feedback regarding these terms and conditions, please reach out to the 111q support team. We're available 24 hours a day, 7 days a week.

• Email: support@111q.app
• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Response time: You can typically expect a response within 3–10 minutes.

For answers to common questions, visit our FAQ Page — you'll find answers to the most frequently asked questions there.